FAQs

Now Leasing 2017-2018

Hours M-F 9am to 5pm, Saturday & Sundays 10am to 3pm

Lease Dates cannot be adjusted, you cannot move in any earlier than the movein date posted below. WOW leaders, we are sorry we cannot accomodate an earlier move in date, you must move in the 12th or after CP and 15th for Cuesta.

Cuesta: 08/15/2017 - 07/31/2018

Cal Poly: 09/12/2017 - 08/31/2018

HOW DO YOU CHOOSE MY ROOMMATES?
There is a “Personal Information” section on the application which helps us understand your lifestyle,
hobbies, and interests. We will use this information to help match you with someone you would potentially
get along with. You may also predetermine your roommates when applying if you want to live with friends.
And of course, it is always possible but not guaranteed to switch apartments if your living arrangements do not work out. (Depends On Availability)

WHAT COMES WITH MY UNIT : Our units come fully furnished.  Each Unit comes with a couch, chair, coffee table, end table, TV stand and two/three stools in the living room.  Each bedroom has a full size mattress and frame with 4 drawers underneath.  A nightstand, desk and chair is also provided in each room.  Please note that with the exception of the mattress, all furnuture must stay in the unit.  Valencia will not allow any furniutre removal.


I HEARD ABOUT YOUR GPA DISCOUNT PLAN. HOW DOES IT WORK?
Valencia likes to reward students with good academic performance. We provide GPA discounts
of $50, $75, or $100 off the base rent amount depending on your cumulative GPA starting at a 3.0 GPA.
The discount is offered to any student attending a college or university. Many students realize
an annual savings of over $600. Must be enrolled full time, 12+ units. 

Official Transcripts are due by August 1st for Cuesta and September 1 for Cal Poly, the sooner you send them the better! The MUST be Official Transcripts from school directly to Valencia. Transcipts can be emailed to info@valenciaapartments.com or mailed to our mailing address: Valencia Apartments 555 Ramona Drive San Luis Obispo, CA 93401. If you need a contact name for anything: Cherie Dart


HOW DO I GET ASSISTANCE OUTSIDE OF NORMAL OFFICE HOURS?
After 5 p.m., when the main office closes, you will be able to go to the Cluhouse Employee
with any questions and/or concerns. After 11 p.m., when the Rec Center closes, you will
be able to find the evening courtesy patrol who can assist you at that time their Cell Number is (805) 540-0798.


HOW DO I GUARANTEE MY SPOT AT VALENCIA APARTMENTS?
Once your application has been submitted, it is reviewed and your references are checked.
Upon approval, a security deposit will secure your room which is $500.00. Once the deposit is paid the lease agreement is prepared within 5-7 days for your review and signature(s). February & March are our busiest months so please be patient once you've paid your deposit, you will get a Lease Agreement.

Ways to Pay Rent:
1.) Online through RentTrack - Must Create an Account Online (24-48 hour approval time)

2.) Drop Off -or- Mail a Check or Money Order to the Front Office
Hours: 9am-5pm, or Clubhouse 7am-11pm

(There is a drop box on the wall by employee desk)
Make Checks Payable To: Valencia Apartments

C/O Cherie Dart
555 Ramona Drive
San Luis Obispo, CA 93405
3.) Come in Person to pay Monday - Friday 9am to 5pm FREE of charge with Visa, MasterCard, Discover, Or American Express, Check or Money Order. Except Holidays.

***Late fees post the 5th at 5pm every month.***